Ordering (Terms and Conditions)

Online ordering is now available for Mozchops' Award Winning graphic novel 'Salsa Invertebraxa', just click on the Paypal button to the left.
Payment, shipping details and terms and conditions are explained below. For more details or enquiries please use our contact page.

Payment Options
All payments made to Pecksniff Press are processed online through Paypal. PayPal is one of the safest ways to send money online. If you don't have a PayPal account, no problem. You may safely enter your debit or credit card information in the Paypal checkout page without having to create an account, and without incurring a fee from Paypal.

The following credit and debit cards are accepted: Visa, MasterCard, Discover, Switch, Solo and American Express (but not AmEx Corporate Cards). If you have already set up a PayPal account you can of course make payments directly from your account. We also accept a selection of different currencies.

Click here to learn more about Paypal.


Buying Online
Simply click on the PayPal 'Buy Now' button over on the left, and then follow the on-screen instructions. You will be taken to PayPal's online checkout where you will be asked to log into your Paypal account or instead submit your credit card details for payment. After your order is complete you will see a confirmation screen and receive a confirmation e-mail from PayPal.

As soon as we have received payment, we will send you a receipt by email. We will process your order for shipping once the books are available.



Your Payment is safe
PayPal uses the industry standard Secure Socket Layer protocol (SSL) and 128-bit encryption, which is the highest level commercially available. All ordering and payment processes occur on PayPal's secure servers where your payment is then transferred to our PayPal account. Your credit card details are not disclosed to us. To learn more about PayPal's security, visit their Security Center, and their Data Security and Encryption section.



Packing and Delivery
Your mint condition book(s) will be boxed, sealed and shipped within 14 days of receiving payment (This does not apply to Pre-Orders, which can only be sent once the books are readily available). The time it takes for your book(s) to leave our depot and arrive at your door will be between 7 - 15 working days. All orders will be delivered using trusted and reliable means of postage.


Pre-Orders
A Pre-Order is an opportunity to order books before they are published/released. You can place an order for items in the same way as you would anything else. If you place a pre-order, we will send your books out to you as soon as we receive them from the printer. Please note that publication dates can be subject to change, usually for unforeseeable circumstances. We will notify you if this happens.



Worldwide availability
Pecksniff Press accepts orders from wherever you can use Paypal. The PayPal online ordering system accepts orders from almost 200 different countries, including:

Anguilla, Argentina, Australia, Austria, Belgium, Brazil, Canada, Chile, China, Costa Rica, Denmark, Dominican Republic, Ecuador, Finland, France, Germany, Greece, Hong Kong, Iceland, India, Ireland, Israel, Italy, Jamaica, Japan, Luxembourg, Malaysia, Mexico, Monaco, Netherlands, New Zealand, Norway, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Kingdom, United States of America, Uruguay, Venezuela


Shipping charges
Shipping charges will be set at the flat rate of $11.00 USD per book, irrespective of where the book will be sent internationally. This does not apply for customers in Hong Kong who will be charged standard local post rates. We reserve the right to adjust shipping charges in line with the rates set by conveyancing and postal services.



Returns
If you are not satisfied with a book you purchased from Pecksniff Press, you can return it for a refund or exchange.  The book MUST be returned to us within 30 days of the date you received it. Returned books must be in salable condition (including all original product packaging – in good condition), so please pack the book(s) extremely well.  You are responsible for the return shipping charges.  Please ship via an insured method; we are not responsible for returns lost on the way back to us. We will issue a refund to you for the amount you paid for the book(s). However, we do not refund for the cost of shipping the product to you. Please contact us here (include your delivery address, the date the book was received and the order /receipt number).

Risk of Loss
Pecksniff Press is not responsible for lost, stolen, or damaged books. This means that the risk of loss for such items pass to you upon our delivery to the carrier.  All orders shipped internationally are insured through the shipping carrier. Buyer assumes all responsibility for claims made with said carrier. If you believe your order was damaged in transit you must retain the original box and all packing material to make a claim.